retail store supervisor

• Secondary (high) school graduation certificate

Work setting

• Retail business
• On-site customer service
• Gas bar

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask

Experience

• 1 year to less than 2 years