retail store supervisor

Circle K Convenience store; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company, Circle K, is seeking a Retail Store Supervisor in Edmonton. The role involves overseeing the retail operations, training staff, and managing inventory while ensuring excellent customer service. Ideal candidates will possess a secondary school diploma and demonstrate strong teamwork and flexibility.

Qualifications

• Experience supervising and coordinating activities of workers.
• Ability to handle customer requests and complaints.
• Experience in fast-paced retail environments.

Responsibilities

• Assign duties and train staff for retail operations.
• Manage inventory and sales reporting activities.
• Address customer complaints and ensure service quality.

Skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Circle K Convenience store in Edmonton, AB