retail store supervisor

Liquor Island; Edmonton; On-site; CAD 50,000 - 60,000; Full time

Job summary

A retail business in Edmonton is seeking a Retail Store Supervisor to oversee sales operations. Responsibilities include supervising staff, managing inventory, and ensuring excellent customer service in a fast-paced environment. The ideal candidate has a secondary school diploma and some retail experience. This role requires the ability to handle physical work demands and manage a small team.

Qualifications

• 1-2 years of experience in a retail environment managing personnel.
• Ability to resolve customer complaints and requests effectively.
• Experience in inventory organization and sales reporting.

Responsibilities

• Supervise and assign tasks to sales workers.
• Authorize payments and returns of merchandise.
• Manage inventory and prepare sales reports.
• Establish work schedules and resolve operational issues.

Skills

Sales management

Customer service

Inventory management

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking

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