Retail Store Supervisor

Savers; Eastern Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A major thrift store operator is seeking a Retail Store Supervisor in Eastern Ontario to oversee store operations, develop team members, and drive community initiatives. This role offers comprehensive training and support, health care benefits, and a company-matched retirement savings plan. Candidates should have experience in retail and a passion for community service, as well as a commitment to sustainability.

Benefits

Comprehensive onboarding and training

Extended health care plans

Paid time off

Mental health services

Qualifications

• Experience in a retail environment with supervisory roles.
• Ability to make impactful decisions for store success.
• Passion for community service and sustainability.

Responsibilities

• Supervise store operations and team members.
• Drive community donation initiatives.
• Support training and onboarding for new hires.

Skills

Team development

Decision-making

Customer service

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions:

As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.

Retail Store Supervisor opportunities in Operations, Production, and Retail may include:

• Front End Supervisor
• Production Supervisor
• Community Donation Supervisor

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

We are located at 1400 Vincent Massey Dr, Cornwall, ON K6J 5N4.

Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment, and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.