retail store supervisor

Pet Valu; Devon; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to lead a dynamic team in a fast-paced retail environment. This role involves overseeing daily operations, managing inventory, and ensuring exceptional customer service. With a focus on staff training and development, you'll play a crucial part in fostering a positive workplace culture while addressing customer needs and resolving issues. If you're passionate about retail and enjoy working in a vibrant atmosphere, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong leadership and customer service skills are essential.

Responsibilities

• Assign duties to sales workers and supervise their activities.
• Hire, train staff, and resolve customer complaints.

Skills

Leadership

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages
English

Education

• Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Work Location
On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Additional Information
Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure