retail store supervisor

BEACH CORNER ESSO; City of Spruce Grove; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local retail establishment in Spruce Grove is seeking a Retail Store Supervisor to oversee sales staff and manage store operations. The role requires 2-3 years of experience in retail, strong leadership skills, and the ability to resolve customer issues. Responsibilities include hiring and training staff, scheduling work, and maintaining inventory. This is a full-time position with competitive pay.

Qualifications

• 2 years to less than 3 years of experience in retail supervision.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and returns.
• Order and manage merchandise.
• Establish work schedules.
• Prepare sales reports.
• Resolve customer issues.
• Organize inventory.
• Supervise staff activities.

Skills

Team leadership

Customer service

Conflict resolution

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

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