retail store supervisor

Hi Ho Gas & Grocery; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a dedicated and experienced retail supervisor. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service. The ideal candidate will have a strong background in retail management, with the ability to lead a team effectively and handle various challenges that arise in a fast-paced environment. Join a dynamic team where your contributions will directly impact the success of the store and enhance customer satisfaction. If you are passionate about retail and have a knack for leadership, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in retail management or similar roles.
• Strong leadership and customer service skills are essential.

Responsibilities

• Supervise and coordinate activities of sales workers and manage inventory.
• Hire, train staff, and resolve customer complaints effectively.

Skills

Leadership

Customer Service

Inventory Management

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers