retail store supervisor

Aigsecurity; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

AIG Security Services Ltd is seeking a Retail Store Supervisor in Calgary. The role involves managing staff, overseeing sales operations, and ensuring excellent customer service in a fast-paced retail environment. Candidates should have a high school diploma and relevant experience in supervision or management. This full-time position offers a mid-senior level opportunity within the security and investigations sector.

Qualifications

• 1-2 years of experience in retail or management.
• High school graduation is mandatory.
• Experience in a supervisory role is preferable.

Responsibilities

• Assign sales duties and manage staff training.
• Prepare sales reports and resolve customer issues.
• Supervise and coordinate worker activities.

Skills

Customer service

Team management

Inventory management

Problem-solving

Education

Secondary (high) school graduation certificate

Job description

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• Secondary (high) school graduation certificate
  
  

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Security and Investigations

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