retail store supervisor

Cordial Convenience; Beaumont; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where you will play a key role in supervising sales operations and managing staff. This position offers the opportunity to train new employees, resolve customer inquiries, and oversee daily sales activities in a fast-paced environment. Your leadership will be crucial in ensuring that the team meets its goals while maintaining high standards of customer service. If you thrive under pressure and enjoy a hands-on management role, this is the perfect opportunity for you to make a significant impact in the retail sector.

Qualifications

• Minimum 7 months experience in a supervisory role in retail.
• Ability to train staff and manage sales operations.

Responsibilities

• Assign duties and supervise sales staff to ensure smooth operations.
• Resolve customer issues and manage sales reports effectively.

Skills

Sales Management

Staff Training

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 7 months to less than 1 year

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Security and Safety

• Bondable
• Basic security clearance

Transportation/Travel Information

• Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking