retail store supervisor

Circle K; Barrie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Retail Supervisor to join their team. This role involves hiring and training staff, managing inventory, and ensuring exceptional customer service. The ideal candidate will have a secondary school graduation certificate and 1-2 years of experience in retail. You will be responsible for overseeing daily operations, resolving customer complaints, and preparing sales reports. Join a dynamic team where your contributions will directly impact the success of the business and help create a welcoming environment for newcomers and refugees.

Qualifications

• 1-2 years of experience in a retail environment.
• Ability to train and supervise staff effectively.

Responsibilities

• Hire, train, and supervise staff to ensure smooth operations.
• Manage inventory and resolve customer issues.

Skills

Staff Training

Customer Service

Inventory Management

Problem Solving

Education

Secondary (high) school graduation certificate

Tools

Point of Sale System

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Setting: Retail business

Tasks:

1. Hire and train or arrange for training of staff
2. Authorize payments by cheque
3. Order merchandise
4. Authorize return of merchandise
5. Establish work schedules
6. Sell merchandise
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Resolve issues that may arise, including customer requests, complaints and supply shortages
9. Organize and maintain inventory
10. Supervise and co-ordinate activities of workers

Computer and Technology Knowledge:

1. Point of sale system

Support for Newcomers and Refugees:

1. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
2. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
3. Supports newcomers and/or refugees with foreign credential recognition