retail store supervisor

Government of Canada; Area F (Horsefly/Likely/150 Mile House); On-site; CAD 45,000 - 65,000; Full time

Job summary

A government agency in British Columbia is seeking a Sales Supervisor to oversee and train staff, manage inventory, and resolve customer complaints. The ideal candidate should have strong supervisory skills and a secondary school diploma. This position requires working on-site with no remote options available. Fast-paced environment with tight deadlines.

Qualifications

• Experience in supervising sales staff.
• Ability to resolve customer complaints effectively.
• Strong organizational skills.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Prepare reports on sales volumes.

Skills

Supervisory skills

Customer service skills

Inventory management

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail