retail store supervisor

ROCKY MOUNTAIN CHOCOLATE FACTORY (CROSSIRON MILLS- ROCKY VIEW); Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retailer is seeking a Retail Store Supervisor in Rocky View, Alberta. This permanent position requires overseeing daily operations, including training staff, managing inventory, and ensuring excellent customer service. Ideal candidates are reliable, flexible, and possess a secondary school graduation certificate with prior experience in retail supervision.

Qualifications

• 1 year to less than 2 years of experience required.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments by cheque.
• Organize and maintain inventory.

Skills

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Transportation / travel information

• Public transportation is available

Personal suitability

• Flexibility
• Reliability

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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Retail Store Supervisor • Rocky View, AB, CA