retail store supervisor

The ECIG Canada; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking a dedicated supervisor to lead a team in ensuring exceptional customer service and efficient store operations. This role involves overseeing sales staff, managing inventory, and resolving customer issues while maintaining a positive shopping experience. If you have a passion for retail and leadership, this is an exciting opportunity to make a significant impact in a dynamic environment. Join a team that values your contributions and offers a platform for your professional growth!

Qualifications

• 1-2 years of experience in retail management or supervision.
• Strong customer service and sales skills are essential.

Responsibilities

• Supervise retail staff and manage store operations.
• Assign duties, hire and train staff, and maintain inventory.

Skills

Supervision

Customer Service

Inventory Management

Sales Skills

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory

Supervision

• 5-10 people
• Retail salespersons and sales clerks

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

This position involves supervising retail staff and managing store operations to ensure customer satisfaction and efficient workflow.