Retail Store Manager - West Edmonton Mall

Lindt & Sprüngli (Canada), Inc; Edmonton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in the chocolate market is seeking a passionate Retail Store Manager for their West Edmonton Mall location. This role is pivotal in driving corporate sales and ensuring exemplary customer service. As a leader, you will manage daily operations, recruit and train a dynamic team, and maintain high standards of store presentation. Join a winning culture that values innovation and personal initiative, and be part of a team that is committed to excellence. If you have a love for chocolate and a knack for sales, this is your chance to grow your career in a sweet environment.

Benefits

Great Place to Work Recognition

Career Growth Opportunities

Dynamic Work Environment

Qualifications

• 2-5 years of retail management experience required.
• Strong oral and written communication in French and English.

Responsibilities

• Manage daily operations of the Lindt Retail Boutique.
• Recruit and train Retail Sales Associates to enhance customer service.

Skills

Sales Orientation

Customer Service

Communication Skills

Time Management

Team Leadership

Education

Post Secondary Education

Job description

Retail Store Manager - West Edmonton Mall

West Edmonton, Edmonton, AB, Canada

Job Description

Posted Friday, December 6, 2024 at 5:00 AM | Expires Saturday, February 22, 2025 at 4:59 AM

We are looking for an enthusiastic and keen individual to fill the role of Store Manager for our Lindt store in the West Edmonton Mall location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.

Key Responsibilities:

1. Management of the daily operations of Lindt Retail Boutique
2. Responsible for generating and driving corporate sales
3. Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
4. Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
5. Recruitment, interviewing and hiring of Retail Sales Associates
6. Supervision of store employees to maximize customer service, sales and profit
7. Training of sales techniques and product knowledge
8. Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
9. Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
10. Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
11. On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
12. Maintain store merchandising presentation to company standards
13. Maintain high standards for cleanliness and food/product safety
14. Cash handling, inventory ordering and related retail administrative duties

Qualifications:

1. Post secondary education preferred
2. Sales oriented, able to develop/build business
3. 2-5 years of retail management experience
4. Good time management habits
5. Strong oral and written communication abilities (French and English)
6. Previous experience in a merchandising or presentation capacity
7. A history of going above and beyond to provide exceptional customer service
8. A talent for sales and selling
9. A passion for chocolate!

Why Lindt Canada? Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and follow us on LinkedIn.

We thank all those who have applied; however, only selected candidates will be contacted. Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.