Retail Store Manager - Seven Oaks Shopping Centre

Bath & Body Works, Inc.; Abbotsford; On-site; USD 62,000 - 82,000; Full time

Job summary

An established industry player seeks a dynamic Retail Store Manager to lead a vibrant team in delivering exceptional customer experiences. In this pivotal role, you will attract and develop top talent while ensuring operational excellence and driving sales performance. You will create a welcoming environment that fosters customer loyalty and engagement, all while enjoying a competitive compensation package and a range of benefits. This is an exciting opportunity to make a meaningful impact in a thriving retail setting, where your leadership will inspire both associates and customers alike.

Benefits

40% merchandise discount

No-cost mental health support

Health, dental, and vision insurance

Retirement Savings Program with company match

Tuition Assistance Program

Paid time off and family benefits

Qualifications

• Proven experience in retail customer service and team management.
• Passion for developing diverse teams and driving sales success.

Responsibilities

• Attract, hire, and develop top talent for the store leadership team.
• Deliver exceptional customer experiences and meet payroll targets.
• Implement company strategies and maintain operational excellence.

Skills

Customer Service

Team Management

Sales Strategies

Talent Development

Operational Excellence

Education

High School Diploma or GED

Job description

Retail Store Manager - Seven Oaks Shopping Centre

Join to apply for the Retail Store Manager - Seven Oaks Shopping Centre role at Bath & Body Works

This range is provided by Bath & Body Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$62,800.00/yr - $81,600.00/yr

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Store Manager you will enjoy the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth.

Responsibilities

• Attract, hire, develop, inspire and retain top talent including the store leadership team
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise expectations, performance, results and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Lead consistent focus on delivering emotionally engaging customer experiences
• Implement company selling strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Qualifications

• Proven experience in providing an exceptional customer experience preferably in retail environment.
• 2+ years of proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success
• Passion for attracting, developing, and retaining diverse and dynamic teams

Education

High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.
• Retirement Savings Program with company match for full-time associates.
• Tuition Assistance Program for full-time associates.
• Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.

Application window will close when all role(s) are filled.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Training, Management, and Customer Service

Industries

Retail and Manufacturing