Retail Store Manager - Mayor Magrath, Lethbridge

Canna Cabana; Lethbridge; On-site; CAD 40,000 - 75,000; Full time

Job summary

An established industry player in the cannabis sector is seeking a Retail Store Manager to oversee daily operations and drive profitability at their Mayor Magrath location. This role involves managing staff, ensuring customer satisfaction, and maintaining inventory levels. Ideal candidates will have a strong background in retail management, excellent communication skills, and a commitment to customer service. With opportunities for career growth and a dynamic work environment, this position is perfect for those looking to make a significant impact in a thriving industry.

Benefits

Unlimited bonus earning potential

Opportunity for career development

Growth with a leading cannabis company

Qualifications

• 5+ years of supervisory retail experience required.
• Valid QCW/Sell Safe certification for Alberta cannabis retail is mandatory.

Responsibilities

• Manage daily operations and profitability of the retail store.
• Supervise staff and ensure excellent customer service.

Skills

Customer Service Skills

Time Management

Conflict Resolution

Staff Training

Communication Skills

Education

High School Diploma

Post-secondary or Vocational Training

Tools

Microsoft Office

Job description

Retail Store Manager - Mayor Magrath, Lethbridge

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Retail Store Manager - Mayor Magrath, Lethbridge

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The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management, and promotional activities.

Job Duties:

• Greet and assist customers professionally, setting an example for staff.
• Address customer complaints effectively, ensuring positive resolutions.
• Adhere to health, safety, and security regulations.
• Maintain stock levels through efficient inventory management.
• Conduct scheduled inventory and provide reports.
• Increase sales, expand markets, and promote the business within guidelines.
• Verify invoices, track expenditures, and manage budgets.
• Ensure merchandise presentation and correct pricing.
• Make informed purchasing decisions with volume discounts.
• Provide management with sales, staff, and productivity reports.
• Hold staff accountable for cash handling and balances.
• Manage daily sales, receipts, and revenue tracking.
• Make daily bank deposits and reconcile statements.
• Coordinate cannabis and accessory orders and receipts.
• Supervise staff and coordinate operations across shifts.
• Perform other duties as assigned.

Requirements:

• Valid QCW/Sell Safe certification for Alberta cannabis retail.
• High school diploma and post-secondary or vocational training.
• At least 5 years supervisory retail experience.
• Excellent customer service skills.
• Management experience preferred.
• Strong time management, staff training, and motivation skills.
• Basic office skills and proficiency in Microsoft Office.
• Effective communication skills, both verbal and written.
• Strong customer service, troubleshooting, and conflict resolution skills.
• Culturally sensitive and diplomatic.
• Ability to learn sales software quickly.
• Flexible to work any shift, including nights, weekends, and holidays.
• Professional attitude and meticulous record-keeping skills.

Why You Should Apply:

• Opportunity to grow with a leading cannabis company.
• Potential for significant career development and learning.
• Unlimited bonus earning potential.

Additional notes: The job description covers principal functions; additional duties and qualifications may apply. Only selected applicants will be contacted for interviews. QCW / SellSafe License is mandatory; visit https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff to apply. High Tide Inc. is a major player in the cannabis industry, operating multiple retail and online platforms, with numerous awards and recognitions.