Retail Store Manager- Les Galeries D'Anjou

Lovisa America LLC; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits a dynamic Retail Store Manager to lead operations and inspire a high-performing team in a vibrant retail environment. This role is pivotal in driving sales growth, enhancing customer experiences, and developing future leaders within the store. You will be responsible for managing daily operations, optimizing inventory, and fostering a customer-first culture. If you have a passion for retail and fashion, along with strong leadership skills, this position offers a chance to make a significant impact in a fast-paced setting. Join a forward-thinking company and take your career to the next level!

Qualifications

• 3+ years of retail management experience with a proven sales track record.
• Strong leadership skills and excellent problem-solving abilities.

Responsibilities

• Drive sales through effective team leadership and strategic planning.
• Ensure exceptional customer experiences and manage store operations.

Skills

Retail Management

Sales Performance Management

Team Leadership

Customer Service

Inventory Management

Problem-Solving

Communication Skills

Education

Bachelor's Degree

Job description

Retail Store Manager

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development:

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising:

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience:

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration:

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications:

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You'll Excel If You:

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail