Retail Store Manager in Training

Canna Cabana Inc.; Martensville; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Unlimited bonus earning potential

Job summary

Canna Cabana Inc. is seeking a Retail Store Manager in Training in Martensville, SK. You will oversee daily store operations, staff performance, customer satisfaction, and inventory control to meet profitability targets.

Ideal candidates have retail leadership experience, a valid CannaSell license, and strong customer service skills. This role offers growth opportunities and an unlimited bonus earning potential within a fast-growing cannabis retailer.

Qualifications

• Valid CannaSell Certification License is mandatory.
• Completion of high school and College/CEGEP/vocational or technical training.
• Minimum of 3 years work experience in the retail industry.
• Minimum of 1 year work experience in a supervisory role in a retail environment.
• A valid First Aid certification is considered an asset.
• Proven excellent customer service skills.
• Management experience preferred.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and assess staff performance.
• High level of proficiency with Microsoft Word, Outlook, Excel and PowerPoint.

Responsibilities

• Greet and assist customers in a manner that models exemplary conduct to other staff.
• Address customer complaints professionally, ensuring positive resolution.
• Adhere to health, safety and security regulations and standards.
• Maintain adequate stock through efficient inventory management.
• Take inventory as scheduled and provide inventory reports.
• Increase sales, expand markets, and promote business to meet goals.
• Process deliveries and verify packaging slips; authorize refunds as needed.
• Manage pricing and product life cycle with seasonal changes.
• Provide management with sales, staff and productivity reports.
• Balance sales, print and record receipts and reconcile bank statements.

Skills

Customer service

Staff supervision

Team leadership

Time management

Communication

Education

High school diploma + college/vocational training

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Overview

The Retail Store Manager in Training is responsible forthe daily operations and profitability of the establishment according to set goals and businessobjectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventorymanagementand carrying out seasonal changes.

Address: 228 Centennial Drive N Martensville, Saskatchewan S0K 0A2 Canada

Responsibilities

• Greet andassistcustomers in a manner that models exemplary conduct to other staff.

• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.

• Ensure that all health,safetyand security regulations are adheredtoandrequiredstandards are met.

• Maintain adequate stock through efficient inventory management.

• Take inventory as scheduled and provide inventory reports.

• Increase sales, expand markets, and promote business to meet given goals within provided guidelines.

• Ensure an adequate process is in place for checking deliveries and packaging slips.

• Verify invoices against packaging slips and track all expenditures.

• Make sure that merchandise is always presented neatly and that items are priced correctly.

• Manage the pricing in a product's life cycle by taking seasonal changes into account.

• Authorize all customer refunds.

• Make sound business decisions when buyinglarge quantitieswithvolume baseddiscounts.

• Provide management with required sales,staffand other assigned productivity reports.

• Hold staff accountable for cash box deficits.

• Balance sales, print and record receipts as well as track revenue daily.

• Make bankdeposits daily and reconcile bank statements.

• Record visa and debit accounts.

• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

• Coordinate with the HR department for all new hires, performance management, and terminations.

• Approve timesheets for allstaffevery pay period and input schedules at least 2 weeks ahead on Dayforce.

• Be available for any storeemergencies.

• Responsible for the alarm system and codes.

• All other duties as assigned.

Qualifications

• ValidCannaSellCertification Licenseis mandatory

• Completion of high school and College/CEGEP/vocational or technical training.

• Minimum of 3yearswork experience in the retail industry.

• Minimum of 1 year work experience in a supervisory role in a retail environment.

• A valid First Aid certification is considered an asset

• Proven excellent customer service skills.

• Management experience preferred.

• Excellent time management and prioritizing skills.

• Demonstrated ability to train and motivate staff.

• Skills tomonitorand assess staff performance.

• Basic office administration skills.

• High levelofproficiencywith MicrosoftWord, Outlook,ExcelandPowerPoint.

• Highly effective teamwork skills.

• Able to effectively communicate both verbally and in writing.

• Strong customer service and troubleshooting skills.

• Politically and culturally sensitive.

• Able to plan and organize work effectively and ensure its completion.

• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

• Ability to learn and adapt to sales software quickly.

• Demonstrated ability to implement PR and advertising campaigns.

• Professional, responsive, and positive work attitude is essential.

• Meticulous records maintenance skills.

Job Types: Full-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.

• Significant opportunity for growth, experience and learning

• Unlimited bonus earning potential

Referral Disclosure

Referral Disclosure: To ensure accurate tracking of employee referrals, applicants must disclose any referral relationship during the application process. Referral information submitted after an application has been received may not be eligible for consideration under the Employee Referral Program. All referrals are subject to verification and program eligibility requirements.

Additional points

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Cannasell License is mandatory for working at any cannabis store. To get Cannasell license please visit CannaSell SK Responsible Cannabis Sales

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count.

• Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.

• Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.

• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including: Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including: Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies for the consecutive 5 years in a row by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visitwww.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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