Retail Store Manager

Canna Cabana Inc.; Regina; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Unlimited bonus earning potential

Job summary

Canna Cabana is seeking a Retail Store Manager in Regina to oversee daily operations, staff management, inventory control, and promotional activities. You will drive sales, ensure compliance with health and safety standards, and maintain high customer service levels.

The role requires CannaSell Certification, at least 2 years in retail with supervisory experience, and strong leadership, organizational, and communication skills. A First Aid certification is an asset.

Qualifications

• Must have CannaSell Certification.
• Minimum 2 years in retail, with at least 1 year in a supervisory role.
• Excellent customer service, strong time management, and staff training ability.
• Proven ability to monitor staff performance and maintain records.
• Proficient in Microsoft Office and effective written/verbal communication.
• Diplomatic, culturally sensitive, and capable of organizing work efficiently.

Responsibilities

• Greet and assist customers while modeling exemplary conduct for staff.
• Address customer complaints professionally to achieve positive outcomes.
• Ensure health, safety, and security standards are met.
• Maintain stock levels through efficient inventory management.
• Take inventories as scheduled and provide reports.
• Drive sales and promote the business within guidelines.
• Verify invoices and track expenditures; ensure neat merchandise presentation.
• Make informed buying decisions with volume discounts when appropriate.
• Provide sales, staff, and productivity reports to management.
• Hold staff accountable for cash handling and reconcile receipts daily.
• Coordinate ordering and receiving cannabis and accessories.
• Supervise staff and coordinate operations across all hours.

Skills

Retail management

Supervisory experience

Customer service excellence

Time management

Staff training & motivation

Staff performance monitoring

Office administration

Microsoft Office proficiency

Communication skills

Diplomacy & conflict resolution

Job description

Overview

TheRetail Store Manageris responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management, and carrying out seasonal changes and promotional activities.

Address: Prince of Wales - 2095 Prince of Wales Dr, Unit J2 Prince of Wales, Regina, Saskatchewan S4V 3A3 Canada

Responsibilities

• Greet and assist customers in a manner that models exemplary conduct to other staff.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met.
• Maintain adequate stock through efficient inventory management.
• Take inventory as scheduled and provide inventory reports.
• Increase sales, expand markets and promote business to meet given goals within provided guidelines.
• Verify invoices against packaging slips and track all expenditures.
• Make sure that merchandise is always presented neatly and that items are priced correctly.
• Make sound business decisions when buying large quantities with volume-based discounts.
• Provide management with required sales, staff, and other assigned productivity reports.
• Hold staff accountable for cash box deficits.
• Balance sales, print and record receipts as well as track revenue daily.
• Make bank deposits daily and reconcile bank statements.
• Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories
• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
• All other duties as assigned.

Qualifications

• Must have CannaSell Certification.
• Minimum of 2 years work experience in the retail industry.
• Minimum of 1 year of work experience in a supervisory role in a retail environment.
• A valid First Aid certification is considered an asset
• Management experience preferred.
• Proven excellent customer service skills
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and assess staff performance.
• Basic office administration skills.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing.
• Strong customer service and troubleshooting skills.
• Politically and culturally sensitive.
• Able to plan and organize work effectively and ensure its completion.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to learn and adapt to sales software quickly.
• Demonstrated ability to implement PR and advertising campaigns.
• A professional, responsive, and positive work attitude is essential.
• Meticulous records maintenance skills.

Job Types: Full-time, Permanent

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Referral Disclosure: To ensure accurate tracking of employee referrals, applicants must disclose any referral relationship during the application process. Referral information submitted after an application has been received may not be eligible for consideration under the Employee Referral Program. All referrals are subject to verification and program eligibility requirements.

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get your CannaSell Licence please visit- https://stec.skillbuilder.co/catalog/cannasell-sk-responsible-cannabis-sales

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.