Retail Store Manager (24-month contract) - Victoria

Lindt & Sprüngli (Canada), Inc; Victoria; On-site; CAD 54,000 - 69,000; Full time

Job summary

An exciting opportunity awaits as a Retail Store Manager at a premier chocolate retailer in Victoria. This role is perfect for passionate individuals who thrive in a dynamic retail environment, showcasing their sales and customer service skills while leading a team to success. You'll manage daily operations, drive sales, and ensure exceptional customer experiences in a vibrant store atmosphere. Join a company that values innovation and teamwork, where your contributions will make a difference in the chocolate market. If you're ready to take your retail career to the next level, this role offers a competitive rewards package and a chance to be part of a winning culture.

Benefits

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Chocolate Sampling Opportunities

Qualifications

• 2-5 years of retail management experience required.
• Strong communication skills in French and English essential.

Responsibilities

• Manage daily operations and drive corporate sales.
• Recruit and train Retail Sales Associates for optimal performance.

Skills

Sales Orientation

Communication Skills

Time Management

Customer Service

Merchandising Skills

Education

Post Secondary Education

Job description

Retail Store Manager (24-month contract) - Victoria

Victoria, BC, Canada

Job Description

We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Victoria's Mayfair Shopping Center. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.

Key Responsibilities:

1. Manage the daily operations of Lindt Retail Boutique.
2. Responsible for generating and driving corporate sales.
3. Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines.
4. Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service.
5. Recruit, interview and hire Retail Sales Associates.
6. Supervise store employees to maximize customer service, sales and profit.
7. Train sales techniques and product knowledge.
8. Timely order merchandise and supplies with focus on overall inventory management and loss prevention.
9. Daily reconciliation of cash with sales receipts, daily paperwork and accounting, payroll and other store administration.
10. Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses.
11. On-going performance management of staff, assist in the preparation and delivery of employee performance reviews.
12. Maintain store merchandising presentation to company standards.
13. Maintain high standards for cleanliness and food/product safety.
14. Cash handling, inventory ordering and related retail administrative duties.

Qualifications:

1. Post secondary education preferred.
2. Sales oriented, able to develop/build business.
3. 2-5 years of retail management experience.
4. Good time management habits.
5. Strong oral and written communication abilities (French and English).
6. Previous experience in a merchandising or presentation capacity.
7. A history of going above and beyond to provide exceptional customer service.
8. A talent for sales and selling.
9. A passion for chocolate!

Rewards Package:
The standard hiring range for this role is $54,957 - $68,697 CAD per annum with a 15% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:

1. Health and Dental Plan.
2. Retirement Savings Plan.
3. Employee Assistance Program.

Why Lindt Canada?Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization.

We thank all those who have applied however, only selected candidates will be contacted.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.