Retail Store Manager (18-Month Contract) - Moncton

Lindt & Sprüngli (Canada), Inc; Moncton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a passionate Retail Store Manager for their Moncton location. This exciting role involves overseeing daily operations, driving sales, and ensuring exemplary customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and communication skills while fostering a positive team atmosphere. You'll be responsible for recruiting and training staff, managing inventory, and upholding high standards of store presentation and cleanliness. If you have a love for sales and a passion for chocolate, this is the perfect opportunity to make a sweet impact in a vibrant retail setting!

Qualifications

• 2-5 years of retail management experience is required.
• Strong oral and written communication abilities in French and English.

Responsibilities

• Manage daily operations of the retail store and drive sales.
• Recruit, train, and supervise retail staff to maximize performance.

Skills

Sales Skills

Communication Skills

Time Management

Customer Service

Education

Post Secondary Education

Job description

Retail Store Manager (18-Month Contract) - Moncton

Moncton, NB, Canada

Job Description

Posted Friday, February 21, 2025 at 5:00 AM | Expires Saturday, April 19, 2025 at 3:59 AM

We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Moncton location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.

Key Responsibilities:

1. Management of the daily operations of Lindt Retail Boutique
2. Responsible for generating and driving corporate sales
3. Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
4. Monitor sales and labor issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
5. Recruitment, interviewing and hiring of Retail Sales Associates
6. Supervision of store employees to maximize customer service, sales and profit
7. Training of sales techniques and product knowledge
8. Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
9. Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
10. Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
11. On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
12. Maintain store merchandising presentation to company standards
13. Maintain high standards for cleanliness and food/product safety
14. Cash handling, inventory ordering and related retail administrative duties

Qualifications:

1. Post secondary education preferred
2. Sales oriented, able to develop/build business
3. 2-5 years of retail management experience
4. Good time management habits
5. Strong oral and written communication abilities (French and English)
6. Previous experience in a merchandising or presentation capacity
7. A history of going above and beyond to provide exceptional customer service
8. A talent for sales and selling
9. A passion for chocolate!