Retail Store Manager

Urban Tactical; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

Urban Tactical is seeking a Retail Store Manager in Winnipeg to lead a dynamic team focused on customer service and sales. The ideal candidate will have strong leadership skills and retail experience, with a passion for tactical gear. Join a fun and no-nonsense environment that offers competitive salaries, bonuses, and opportunities for growth.

Benefits

Competitive salary + performance bonuses

Staff discounts on tactical gear

Opportunities for growth

Occasional gear testing in the field

Qualifications

• Experience leading a retail team.
• Knowledge of tactical or outdoor gear is a bonus.
• Ability to motivate and communicate effectively.

Responsibilities

• Lead the frontline team with enthusiasm and integrity.
• Drive sales and enhance customer experience.
• Recruit, train, and develop retail staff.

Skills

Leadership

Customer Service

Communication

Time Management

Problem Solving

Education

Retail or Management Experience

Job description

Are you a born leader with a tactical mind and a passion for gear, gadgets, and customer service that’s more dialed in than a laser-sighted scope? Then Urban Tactical wants YOU!

Urban Tactical is not your average retail store. We’re where first responders, outdoor adventurers, survivalists, and everyday heroes gear up. We’re looking for a Retail Store Manager in Winnipeg who can lead from the front, boost morale, crush sales goals, and keep the squad operating at peak performance.

Your Mission (Should You Choose to Accept It):

• Lead the frontline team with enthusiasm, integrity, and grit
• Drive sales and customer experience like a tactical boss
• Keep operations smooth and inventory tight – no stock left behind!
• Recruit, train, and develop your crew into retail commandos
• Ensure the store is mission-ready at all times – clean, organized, and ready for action
• Be the boots-on-the-ground connection between HQ and the sales floor

What You Bring to the Table:

• Leadership skills sharper than a BENCHMADE
• Retail or management experience (bonus points for tactical or outdoor gear knowledge)
• A customer-first mindset – you're not happy until they are
• Organized under pressure and cool-headed in chaos
• Ability to motivate your team like a drill sergeant (but nicer)
• Strong communication, time management, and problem-solving skills
• A sense of humor and a love of gear helps too
• Competitive salary + performance bonuses
• Staff discounts on the best tactical gear around
• A fun, no-nonsense team environment
• Opportunities for growth within a proudly Canadian company
• The occasional chance to test gear in the field (yes, it’s as cool as it sounds)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Goods

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