Retail Store Manager

Adecco Canada; Winnipeg; On-site; CAD 50,000 - 65,000; Full time

Job summary

A staffing agency is seeking a Retail Store Manager for a permanent full-time position in Opaskwayak, MB. The role involves managing daily operations, handling customer service, and overseeing staff to ensure profitability and compliance with safety regulations. Candidates must have at least 3 years of management experience, a valid Smart Choices Cannabis Retail Certification, and strong skills in customer service and leadership.

Qualifications

• 3-6+ years of work experience in the retail industry.
• 3+ years of experience in a Store Manager role.
• Proven management and customer service skills.

Responsibilities

• Manage daily operations and profitability of the store.
• Ensure customer complaints are handled professionally.
• Oversee staff and ensure adherence to health and safety regulations.

Skills

Customer service skills

Time management

Teamwork

Conflict resolution

Communication skills

Education

Smart Choices Cannabis Retail Certification

Tools

Microsoft Office

Job description

Adecco is actively seeking a Retail Store Manager to join our client's team. The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.

Pay Rate : $50k-$65k / year.

Location : Opaskwayak, MB

Job type : Permanent | Full-time Responsibilities :

Greet and assist customers in a manner that models exemplary conduct to other staff.

Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.

Ensure that all health, safety and security regulations are adhered to and required standards are met.

Maintain adequate stock through efficient inventory management.

Take inventory as scheduled and provide inventory reports.

Increase sales, expand markets, and promote business to meet given goals within provided guidelines.

Verify invoices against packaging slips and track all expenditures.

Make sure that merchandise is always presented neatly and that items are priced correctly.

Make sound business decisions when buying large quantities with volume-based discounts.

Provide management with required sales, staff and other assigned productivity reports.

Hold staff accountable for cash box deficits.

Balance sales, print and record receipts as well as track revenue daily.

Make bank deposits daily and reconcile bank statements.

Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories

Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

All other duties as assigned. Requirements :

Legal eligibility to work and reside in Canada.

Must hold a valid Smart Choices Cannabis Retail Certification .

Must provide a copy of clean Criminal Background Check prior to start date.

Minimum of 3-6+ years' work experience in the retail industry.

Minimum of 3+ years' work experience in a Store Manager role in a retail environment.

Proven excellent customer service and management skills.

Excellent time management and prioritizing skills.

Demonstrated ability to train and motivate staff.

Ability to work any shift based on business needs, Monday to Sunday. (Night, holidays and weekends).

High level of proficiency with Microsoft Office productivity suite.

Highly effective teamwork skills.

Able to effectively communicate both verbally and in writing.

Strong customer service and troubleshooting skills.

Politically and culturally sensitive.

Able to plan and organize work effectively and ensure its completion.

Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Ability to learn and adapt to sales software quickly.

Demonstrated ability to implement PR and advertising campaigns.

Professional, responsive, and positive work attitude is essential.

Meticulous records maintenance skills.

Relocation within the province is open for discussion. Don't miss out on this Retail Store Manager position in Opaskwayak, MB . Apply now and our dynamic team of recruiters will reach out if you qualify for this role.

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