Retail Store Manager

Umbra

Toronto

On-site

CAD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive base compensation

Incentive plans

Group benefit coverage

RRSP matching programs

Employee product discount

Job summary

A retail design company is seeking a Retail Store Manager in downtown Toronto. You will oversee store operations, drive sales strategies, and manage a passionate retail team. Ideal candidates should have strong retail business acumen and extensive leadership experience. The role offers a competitive salary and benefits in a vibrant work environment.

Qualifications

Solid business acumen with excellent time management and organizational skills.
Demonstrated ability to achieve sales targets through customer engagement.
Lead by example, performing all aspects of retail store work.

Responsibilities

Support store operations including opening/closing procedures and managing inventory.
Develop and implement sales strategies to increase sales.
Recruit, train and motivate retail associates.

Skills

Retail Business Savvy

Strong Sales Skills

Leadership and Team-Building Skills

Communication and Interpersonal Skills

Education

Retail Management or Business-related post-secondary education

Tools

Microsoft Office

POS systems

Job description

3 weeks ago Be among the first 25 applicants

Is this you?

Are you passionate about building and leading a retail sales team?

Is this you?

Are you passionate about building and leading a retail sales team?

Can you see yourself as an Umbra Brand Ambassador for original design?

Your Mission:

To manage a trendy design-forward concept store located in downtown Toronto! This role works with cross-functional teams at Global Headquarters to ensure smooth store operations and new product launches while maintaining high customer service standards to achieve targeted productivity and profitability.

Here's What Makes You Successful At Umbra...

Entrepreneurial Spirit
Can-Do Attitude
Curiosity
Street Smarts
Team Player Mentality

What You'll Do To Be Successful In This Role...

Manage Store Operations: Support store operations including opening and closing procedures, scheduling associates, managing inventory, delivering and receiving stock and executing visual and window merchandising displays and processing point of sale transactions to ensure achievement of customer service standards and ongoing performance targets.

Drive Sales: Develop and implement sales strategies and effective action plans to increase sales; assist the Marketing department in maximizing the business potential of the store through execution of in-store events and development of social media content

Build a Winning Team: Recruit, train and motivate retail associates;as Brand Ambassador, demonstrate leadership and promote a positive brand image by upholding Company goals and values; maintain and develop staff awareness of brand standards and product knowledge

Deliver Great Customer Service: Coach and develop retail associates to provide the highest level of customer service while creating a friendly, professional shopping atmosphere

Report on Metrics: Develop analyses and provide feedback on transactions, new merchandise, consumer trends, quality concerns, merchandise pricing, top and bottom sellers and overall store performance and productivity

Maintain Standards: Manage and enforce strong visual merchandising standards including merchandise presentation, product replenishment, window signage and displays, lighting, general maintenance and cleanliness; follow and implement loss prevention and safety standards to protect Company assets and ensure a safe shopping and work environment

Requirements

What you'll bring...

Retail Business Savvy: Solid business acumen with excellent time management and organizational skills; strong knowledge of Microsoft Office and POS systems and understanding of scheduling systems and sales analytics are necessary; well-developed visual merchandising skills required

Strong Sales Skills: Demonstrated ability to achieve sales targets through customer engagement and employee development with a passion for retail, home fashion and trends

Leadership and Team-Building Skills: Lead by example, performing all aspects of retail store work including executing tasks on the sales floor and in the back room; able to stand, walk and lift approximately up to 20 lbs./10 kg as required by business demands; flexible and available to work weekends and evening shifts; strong track record of recruiting, building and retaining a high-performing retail sales team; resourceful with a dynamic and energetic personal style

Communication and Interpersonal Skills: Well-developed communication, interpersonal, problem-solving, and decision making skills; polished professional presentation and easily adaptable to different situations in a fast-paced retail environment

Suggested Education: Retail Management or Business-related post-secondary education is preferred

Preferred Experience: 4-6 years' progressive retail/boutique/store management experience including managing a retail sales team and working alongside an owner/operator are preferred

Benefits

Here's how we reward success ...

Umbra is a place where innovative minds thrive on its fast pace and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and RRSP matching programs, as well as continuous learning opportunities, a generous employee product discount and recognition galore. Overall, a fab place to work and build a career!

We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

Umbra welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process

No phone calls or agencies please.

Seniority level