Retail Store Manager

POP MART Americas Inc.; Richmond; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading designer toy company in Metro Vancouver is seeking a Store Manager. Responsibilities include managing store KPIs, leading a team, and executing merchandising directives. Candidates should have retail management experience, be flexible with hours, and possess a degree in Business Management. The role includes competitive benefits and opportunities for career development.

Benefits

401k

Health insurance

PTO leave

Paid sick leave

Family leave

Qualifications

• 1+ years of Retail Store Manager experience with high SKU volume.
• Experience managing 10 or more retail employees.
• Adaptable to a fast-paced environment.

Responsibilities

• Manage a team of Supervisors and Brand Associates.
• Ensure store standards reflect company brand image.
• Execute Visual Merchandising and Marketing directives.

Skills

Retail industry knowledge

Team management

Visual Merchandising

Flexible hours

Education

Associate's Degree or Bachelor's Degree in Business Management

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager.

What You Will Achieve

• Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent;
• Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.
• Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
• Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
• Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.
• Must be able to work flexible hours including nights, weekends, holidays.
• Up to 10% travel may be required to support, attend business operation meeting with international team in evening.

What You Will Need

• Retail industry knowledge, skills, and abilities;
• 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.
• Experience in managing more than 10 or more retail employees in store.
• Experienced working with international business partners, ability to speak or understand multiple languages is a plus.
• Associates Degree or Bachelors Degree in Business Management related will be preferred.
• Ability to adapt to a fast-paced environment and implement new standardization directives.

Physical Requirements:

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6-8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.