Retail Store Manager

Healthy Planet; Ottawa; On-site; CAD 60,000 - 85,000; Full time

Job summary

Join Healthy Planet as a Retail Store Manager in Ottawa. You will oversee daily store operations, manage staff, and ensure excellent customer service. With a focus on teamwork and a supportive company culture, you'll thrive in this dynamic environment. A degree in Business Management and extensive management experience are essential for this role.

Benefits

Awesome work environment and company culture

Medical Benefits and flex spending account for Full-time employees

Career focused continuing education

Internal opportunities for growth

Qualifications

• 5-7 years’ experience in retail store management required.
• Fluent in English, both written and verbal.
• Strong interpersonal communication skills are essential.

Responsibilities

• Ensure the store operates optimally and report issues to the Operations Manager.
• Maintain inventory and stock based on monthly sales.
• Oversee staff and create schedules that meet store needs.

Skills

Leadership

Communication

Time Management

Negotiation

Conflict Resolution

Education

Degree / Diploma in Business Management

Job description

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We’re looking for a Store Manager to join our Healthy Planet family! The selected candidate will be able to wear multiple hats throughout the day and go above and beyond to ensure that the store is running smoothly. In addition to the general job duties, a store manager is required to be customer-service oriented, tech-savvy, calm under stressful circumstances, and most importantly, always willing to step up to the challenge to make Healthy Planet thrive and excel.

Responsibilities

• Ensure that the store is operating optimally and report to Operations Manager in Head Office should an issue arise
• Freezers and coolers
• Cleanliness of the departments
• HVAC
• Plumbing
• ADT Security and Security Cameras
• Pest Control
• Maintain adequate inventory and stock based on monthly sales
• Organize products based on expiry dates and promotions
• Order inventory for the store using the ‘Just In Time’ system
• Reduce theft by implementing theft reduction procedures
• Negotiate with suppliers and vendors
• Engage in marketing and sales promotions
• Create monthly sale flyer endcaps based on products and brands that have the potential to do very well
• Create merchandising displays for the monthly sale items
• Achieve sales objectives whilst managing allocated budgets and track progress
• Maintain strong relationships with customers and brand representatives to meet their requirements
• Overlook staff
• Create staff schedules that meet the stores needs
• Submit these schedules to the HR Department bi-weekly
• Ensure that the working environment is safe, professional and productive for staff and customers
• Deal with employee issues accordingly and confidentially
• Recruit and filter for potential candidates
• Orient and train new candidates
• Develop and build the new candidates into strong team players
• Perform staff evaluations and help where needed
• Provide product and development training for employees on a monthly basis
• Ensure all policies, programs and procedures are adequately followed and regulated
• Health and Safety
• Fairness and integrity
• Maintain a solid technical foundation of all general IT related operations in the store
• Internet
• WiFi
• Security Cameras and Alarm Systems
• Responsible for the day to day financial operations
• Open and close cash tills when the store opens and store closes
• Upload daily sales in a timely manner
• Deposit money to bank routinely
• Balance purchase to sales ratio to ensure the business is operating optimally

Requirements

• Fluent in English, both written and verbal
• Degree / Diploma in Business Management or a related field required
• 5-7 years’ experience in retail store management
• 5 years’ experience managing multiple store locations
• Valid Driver’s License
• Strong interpersonal communication, leadership and decision making skills
• Excellent time management and organization skills
• Ability to create and implement strong training programs in accordance to store needs
• Solid negotiation, conflict resolution, and people management skills.
• Experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Strong knowledge of retail and / or wholesale sales principles, methods, practices, and techniques.
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
• Excellent teamwork and team building skills.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.

What We Offer

• Awesome work environment and company culture
• Medical Benefits and flex spending account for Full-time employees
• Career focused continuing education
• Internal opportunities for growth

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below :

Learn More About Life At Healthy Planet

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Wellness and Fitness Services

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Retail Store Manager • Ottawa, ON, Canada