Retail Store Manager

Kawartha Dairy Ltd; Bobcaygeon; On-site; CAD 45,000 - 55,000; Full time

Job summary

A Canadian ice cream company is looking for a Retail Store Manager in Bancroft, Ontario. This full-time position emphasizes customer service, team development, and inventory management. Candidates should possess strong communication skills and the ability to thrive in a dynamic environment. Enjoy a competitive salary, annual performance bonuses, and unique perks like free ice cream and company-paid health benefits.

Benefits

Competitive salary

Annual performance bonus

100% Company paid health, vision & dental benefits

Sick pay

Employee Assistance Program

RRSP/DPSP matching

Uniforms provided

Training & advancement opportunities

Discount on products

Free daily dairy beverages

Free ice cream

Qualifications

• Possess dynamic energy and are a natural mentor.
• Excellent communicator with the ability to influence.
• Strong computer proficiency with MS Office applications.
• Ability to adapt in a high-paced environment.
• Pursues principles of continuous improvement.

Responsibilities

• Manage store inventory and scheduling.
• Hire, train, and develop staff for exceptional customer service.
• Ensure safe and sanitary conditions for staff and customers.
• Maintain communication with staff and customers.
• Conduct performance reviews.

Skills

Excellent communication skills

Dynamic energy

Analytical problem-solving

Customer service orientation

Mentoring ability

Tools

MS Office

Excel

Access

Job description

Job Openings

Retail Store Manager

Retail - Bancroft, Ontario

Department

Retail

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor

If you’re passionate about ensuring maximum customer obsession, creating a sense of family within your team, navigating youth during their first employment journey– and having fun doing it, apply to our Full-Time Retail Store Manager opportunity so we can meet you!

What You’ll Love About Us:

• Competitive salary
• Annual performance bonus
• 100% Company paid health, vision & dental benefits
• Sick pay
• Employee Assistance Program
• RRSP/DPSP matching
• Uniforms provided
• Opportunities for training & advancement
• 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• Perks, Perks, Perks! Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!
  
  

What You’ll Do:

Follow and improve the procedures and personnel practices utilized to maintain store inventory.

• Maintain appropriate inventory levels
• Maintain the practice of inventory rotation and control
• Analyze result of inventory variances and improve
  
  

Establish and maintain work schedules to allow for variances in customer ordering.

• Hire, schedule and train all staff in exceptional customer service
• Develop and supervise staff to achieve high levels of performance and customer service
• Develop and maintain a positive productive team working environment
• Supervise staff in the proper practices utilized in the proper preparation and handling of products
• Administer required documentation in administration of payroll
  
  

Maintain communications with staff and customers.

• Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
• Ensure that front of house offerings are prepared with the highest caliber of presentation
• Provide for monitoring and reporting of personnel practices
• Conduct performance reviews with all personnel
• Maintain safe and sanitary conditions for staff and customers
• Retain a thorough knowledge of company policies and procedures
  
  

Provide for information and recording of documentation.

• Maintain accurate and timely inventory control and ordering systems
• Follow and closely monitor proper procedures and policies to maintain effective cash management
• Ensure cash deposits to bank on a daily basis
  
  

Maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures.

• Follow inspection schedules for equipment and building
• Provide for inspection and monitoring of processes and procedures
  
  

What You Need To Get The Job Done:

• Possess a dynamic energy and are a natural mentor.
• An excellent communicator who has the ability to influence all.
• Someone who identifies problems, analyzes and makes good decisions based on solid information.
• A strong computer proficiency with a strong knowledge of PCs and software applications related to the work such as MS Office, Word, Excel, Access etc.
• Has the ability to adapt in a constantly changing, high paced, but super fun environment.
• Someone who understands and constantly pursues the principles of continuous improvement.
• Lives our Values and wants to join us on our journey to become one of the best Ice Cream Companies in Canada.
  
  

Conditions of Employment

• Must have a flexible schedule and be able to work evening, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff
  
  

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

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Link to This Job

Location

Bancroft, Ontario

Department

Retail

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor