Retail Store Lead - Customer Experience & Growth

Club Monaco; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading lifestyle brand in Toronto is hiring an Assistant Manager to enhance customer service and operational integrity while contributing to financial growth. The ideal candidate will have at least 5 years of retail management experience and a strong commitment to customer satisfaction. Responsibilities include training staff, managing inventory, and executing strategic initiatives to optimize sales. The position offers a dynamic work environment in a vibrant urban setting, focusing on excellence in retail management.

Qualifications

• Minimum 5 years in retail management required.
• Strong proficiency with MS Office, particularly Excel and Word.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Oversee customer service and operational integrity.
• Lead and train team members.
• Analyze sales and manage budgets for financial growth.

Skills

Retail management experience

Customer service focus

Interpersonal skills

Planning and organizational skills

Computer proficiency (MS Office)

Effective communication (English)

Job description

A leading lifestyle brand in Toronto is hiring an Assistant Manager to enhance customer service and operational integrity while contributing to financial growth. The ideal candidate will have at least 5 years of retail management experience and a strong commitment to customer satisfaction. Responsibilities include training staff, managing inventory, and executing strategic initiatives to optimize sales. The position offers a dynamic work environment in a vibrant urban setting, focusing on excellence in retail management.