Retail Store Lead (Full Time) - Belleville, ON

Praxair; Belleville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading industrial gases provider in Belleville, ON is seeking a full-time Retail Store Lead. The role includes managing customer orders, selling gases and welding products, and maintaining store appearances. Candidates should have a customer-focused background and preferred knowledge of the welding industry. This position offers an opportunity to grow within a prominent team.

Qualifications

• High school graduate or equivalent experience in an industrial or HVAC supplies environment.
• Customer satisfaction focus is a prerequisite.
• Knowledge of the welding industry is preferred.

Responsibilities

• Process customer orders and respond to inquiries.
• Sell gases and welding products.
• Maintain cleanliness and organize displays.

Skills

Customer satisfaction focus

Upselling abilities

Knowledge of welding products

Communication skills

Education

High school graduate or equivalent experience

Tools

Computer proficiency

Job description

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Retail Store Lead (Full Time) - Belleville, ON

Reporting to the Operations Manager, this position is responsible for the profitability of our retail store in Belleville, ON and is expected to deliver excellent customer sales and service. We are looking for an energetic, hands-on individual with some experience with welding products and processes and/or working in an industrial, electrical, automotive parts, plumbing, HVAC supplies, etc. environment.

Major Responsibilities:

• Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
• Sell gases and welding products to walk-in and telephone customers
• Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
• Maintain cleanliness and appearance of the branch by organizing displays, stocking shelves, lift heavy objects, etc.
• Process all cash, charge, and credit card orders and select for invoicing
• Process bank daily deposits and cash reconciliation
• Maintain local inventory control and manage branch stock including surplus inventory
• Accountable for shipping/receiving of customer orders and branch transfers
• Balance daily cylinder transactions
• Use knowledge of welding applications and products to ensure Praxair products meet customer requirements
• May be required to provide assistance to the Territory Manager(s) in serving accounts
• Assist Territory Manager(s)in serving accounts
• Coordinate/support local staff scheduling (sick days/emergencies)
• Promote a TEAM approach

Education:

• High school graduate or equivalent experience in an industrial, HVAC supplies, etc. environment.

Professional experience:

• A work history focusing on customer satisfaction is a pre-requisite
• Must have the ability to "up sell"
• Applicants preferred to have knowledge of the welding industry, process, etc.
• Proficient in a computer environment

Other considerations:

• Applicants preferred to have knowledge of the welding industry, process, or supply of automotive, industrial, HVAC, contractor, rentals of equipment, parts and accessories, etc.
• Mathematical ability required to calculate prices and gross margins
• Good communication and interpersonal skills required
• Must be self-motivated and capable of working with minimum supervision
• A safety conscious team player who works well with others

Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.