Retail Store Associate

Wild Fork Foods; Hamilton; On-site; CAD 21,025 - 29,945; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

RRSP Plan

Culinary Training

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free Shipping with WF Unlimited

One giveaway product each month

Monthly shopping allowance

Job summary

Wild Fork Foods is looking for a full-time Team Member in Hamilton, Ontario. In this role, you will deliver exceptional customer experiences, manage product inventory, and undergo training to enhance your culinary skills. Applicants should have customer service experience and strong communication skills. Benefits include medical insurance, vacation time, and culinary training. The starting wage is $18.50 per hour with bonus potential, and you must be able to work in a cold environment.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills with a diverse range of customers.
• Must be determined and able to work with a sense of urgency.

Responsibilities

• Deliver a friendly check-out experience to customers.
• Assist with inventory control to maximize product freshness.
• Process customer e-commerce orders and manage timely product handouts.

Skills

Customer service experience

Verbal communication skills

Integrity

Time management

Problem analyzing

Organizational skills

Multitasking

Dependability

Education

High school degree or GED

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check‑out experience.

Position Type: Full time. Starting wage: $18.50 per hour + Bonus potential.

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what Wild Fork stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment – pulling racks, processing shipments, and performing monthly inventory in our walk‑in freezer
• Perform other related duties

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8‑10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Medical, Dental & Vision Insurance
• RRSP Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
• Work with integrity as a team toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and weekends/holidays

Due to the nature and job duties of this role, employment‑based immigration sponsorship is not available for this role.