Retail Shift Leader - Prince of Wales

Canna Cabana; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading cannabis retailer in Regina is seeking a Full-time Shift Leader. This role involves supervising daily operations, ensuring compliance with regulations, and leading by example in sales and customer service. Ideal candidates have retail experience and excellent communication skills. Join us for significant growth opportunities and a supportive team environment.

Benefits

Unlimited bonus earning potential

Opportunities for growth and learning

Qualifications

• Must have CannaSell SK certification before first day.
• Minimum 2 years retail work experience required.
• Ability to work any shift, including nights and weekends.

Responsibilities

• Assist in supervising daily store operations.
• Lead by example in sales and customer service.
• Ensure compliance with company policies and health regulations.

Skills

Sales and service orientation

Time management skills

Teamwork skills

Customer service skills

Communication skills

Troubleshooting skills

Education

High school diploma

College/CEGEP/vocational or technical training

Tools

Microsoft Office productivity suite

Job description

Overview

Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required

Qualifications

• Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
• Completion of high school and College/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Must provide a copy of clean Criminal Background Check prior to start date
• Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Well-defined sense of diplomacy
• Excellent teamwork and team building skills
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Job Types

Full-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count.