Retail Shift Leader - Ninth St. Cornwall

Canna Cabana; Cornwall; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking dedicated Shift Leaders to join their growing team in the cannabis sector. This role offers the chance to lead daily store operations, supervise staff, and ensure exceptional customer service. As a Shift Leader, you'll be pivotal in achieving sales targets while fostering a positive work environment. With significant opportunities for growth and the chance to be part of a globally recognized brand, this position is perfect for those looking to make a meaningful impact in a dynamic industry. If you have a passion for retail and a commitment to excellence, this is the opportunity for you.

Benefits

Unlimited Bonus Earning Potential

Growth Opportunities

Learning Experience

Qualifications

• Must have valid CannSell and complete a Police Background Check.
• 2 years of retail experience required, preferably in cannabis.

Responsibilities

• Assist store management in daily operations and supervise staff.
• Handle customer complaints and ensure compliance with company policies.
• Achieve sales targets and manage inventory processes.

Skills

Sales Orientation

Customer Service Skills

Time Management

Teamwork Skills

Communication Skills

Troubleshooting Skills

Leadership Skills

Diplomacy

Education

CannSell Certification

Police Background Check

2 Years Retail Experience

Tools

Microsoft Office

Job description

Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Minimum Requirements

• Must have valid CannSell to work in a retail cannabis store.
• Must have or be able to successfully complete a Police Background Check.
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations

Job Types

Full-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience, and learning
• Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.