Retail Shift Leader - Muskoka (Bracebridge) $21 / HR

Canna Cabana; Bracebridge; On-site; CAD 42,000 - 46,000; Part time

Job summary

A cannabis retail company is seeking a part-time Retail Shift Leader in Bracebridge, offering $21 per hour. The ideal candidate will assist store management in daily operations, oversee staff, and ensure compliance with company policies. Strong customer service skills and a valid CannSell certification are required, along with at least 2 years of retail experience, preferably in the cannabis industry. Candidates must be flexible and able to work various shifts, including weekends.

Qualifications

• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
• Must have valid CannSell to work in a retail cannabis store.
• Must have or be able to successfully complete a Police Background Check.

Responsibilities

• Assist store management in supervising daily operations.
• Oversee responsibilities of Store Manager in their absence.
• Ensure store conditions meet established standards.
• Achieve sales targets and store-level KPIs.

Skills

Customer service orientation

Sales leadership

Team collaboration

Time management

Troubleshooting skills

Tools

Microsoft Office productivity suite

Job description

Overview

Retail Shift Leader - Muskoka (Bracebridge) $21 / HR

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader / role model in the absence of SM / ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Must have valid CannSell to work in a retail cannabis store
• Must have or be able to successfully complete a Police Background Check
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different location

Qualifications

• Must have valid CannSell to work in a retail cannabis store
• Must have or be able to successfully complete a Police Background Check
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different location

How to Apply

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.