Retail Shift Leader - Lloydminster

Canna Cabana; City of Lloydminster; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Shift Leader in the cannabis industry! This role offers a unique chance to lead a dedicated team, ensuring exceptional customer service while managing daily operations. You will be pivotal in driving sales, maintaining store standards, and fostering a positive work environment. With significant growth potential and the opportunity to be part of a globally recognized brand, this position is perfect for those who are passionate about the cannabis sector and eager to make a difference. If you're ready to elevate your career in a dynamic industry, we want to hear from you!

Benefits

Unlimited Bonus Earning Potential

Growth Opportunities

Learning Experience

Qualifications

• Must have valid SellSafe and QCW to work in a retail cannabis store.
• Minimum of 2 years work experience in retail, preferably in cannabis.

Responsibilities

• Assist in supervising daily operations and managing store staff.
• Ensure adherence to company policies and health regulations.

Skills

Sales Orientation

Customer Service

Time Management

Teamwork

Communication Skills

Troubleshooting Skills

Leadership

Education

High School Diploma

College/CEGEP/Vocational Training

Tools

Microsoft Office

Job description

Overview

Canna Cabana is actively seeking Full-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Duties and Responsibilities:

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Qualifications:

• Must have valid SellSafe and QCW to work in a retail cannabis store
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional Information

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit - https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff