Retail Shift Leader - Kennedale

Canna Cabana; Edmonton; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking dedicated Part Time Shift Leaders to join their team in a rapidly growing cannabis retail environment. This role offers the chance to lead daily operations, mentor staff, and provide exceptional customer service while ensuring compliance with industry regulations. You'll be at the forefront of a company poised for global recognition, with significant opportunities for personal and professional growth. If you're passionate about the cannabis industry and ready to make a difference, this is the perfect opportunity for you to thrive in a supportive and dynamic setting.

Benefits

Unlimited bonus earning potential

Growth and learning opportunities

Work for a globally recognized brand

Qualifications

• Must have valid SellSafe and QCW to work in a retail cannabis store.
• Minimum 2 years in retail, cannabis industry preferred.
• Strong customer service and teamwork skills required.

Responsibilities

• Assist in supervising daily store operations and staff.
• Handle customer complaints and ensure sales targets are met.
• Oversee inventory management and ensure compliance with policies.

Skills

Customer Service Skills

Time Management

Sales Orientation

Team Leadership

Communication Skills

Troubleshooting Skills

Diplomacy

Education

High School Diploma

College/CEGEP/Vocational Training

Tools

Microsoft Office Suite

Job description

Overview

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions are consistently upheld to established standards.
• Assist in ensuring staffing levels adequately meet business needs, only when requested.
• Be the sales and customer service leader/role model in the absence of SM/ASM.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift.
• Achieving sales target and store-level KPI’s.
• Ensuring employees on shift are actively pursuing sales goals.
• Oversee and assist in inventory management and be accountable for the inventory processes on shift.

Qualifications

• Must have valid SellSafe and QCW to work in a retail cannabis store.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and lead by example as required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Excellent teamwork and team-building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.
• Ability to work nights, holidays and weekends and different locations.

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis.