Retail Shift Leader - Gasoline Alley

Canna Cabana; Red Deer; On-site; CAD 30,000 - 40,000; Part time

Job summary

Canna Cabana is seeking dedicated Part Time Shift Leaders to assist in store operations and customer service. Ideal candidates will have retail experience, strong leadership skills, and a commitment to upholding company standards. Join a growing team in the cannabis industry and help create a positive shopping experience.

Qualifications

• Minimum 2 years work experience in retail, cannabis preferred.
• Must have valid SellSafe and QCW certifications.

Responsibilities

• Assist store management with daily operations and customer service.
• Oversee store in absence of management and ensure sales targets are met.
• Manage inventory processes and uphold health and safety standards.

Skills

Sales Orientation

Time Management

Teamwork

Customer Service

Communication

Education

High School Diploma

Vocational Training

Tools

Microsoft Office

Job description

Canna Cabana is actively seeking Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties and Responsibilities :

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader / role model in the absence of SM / ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications :

• Must have valid SellSafe and QCW to work in a retail cannabis store
• Completion of high school and college / CEGEP / vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations