Retail Shift Leader - Front Street

Canna Cabana; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Canna Cabana is seeking a Retail Shift Leader for their Toronto location. This full-time, permanent role involves supervising store operations, managing personnel, and ensuring excellent customer service. Ideal candidates will have a CannSell license and at least 2 years of retail experience, preferably in the cannabis sector. The position offers opportunities for growth and a potential for significant bonuses.

Benefits

Opportunity for growth with a leading cannabis retailer

Unlimited bonus earning potential

Qualifications

• Minimum 2 years retail experience, preferably in the cannabis industry.
• Valid CannSell license required.
• Strong leadership and customer service skills.

Responsibilities

• Assist in supervising daily store operations.
• Oversee Store Manager responsibilities in their absence.
• Achieve sales targets and manage inventory.

Skills

Leadership

Customer Service

Time Management

Communication

Teamwork

Education

CannSell License

Tools

Microsoft Office

Job description

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About the Role

Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

1. Assist store management in supervising daily store operations.
2. Oversee responsibilities of the Store Manager in their absence.
3. Help manage personnel and resolve customer service issues.
4. Provide guidance and instruction to store associates.
5. Maintain store standards and conditions.
6. Assist in staffing and meet business needs.
7. Act as sales and customer service leader in absence of SM/ASM.
8. Greet and assist customers professionally.
9. Ensure adherence to policies and legislation.
10. Handle customer complaints appropriately.
11. Ensure health, safety, and security compliance.
12. Achieve sales targets and KPIs.
13. Oversee inventory management and processes.
14. Must have valid CannSell license and be able to complete a Police Background Check.
15. Demonstrate sales and service skills.
16. Minimum 2 years retail experience, cannabis industry preferred.
17. Excellent time management and leadership skills.
18. Basic office skills and proficiency with Microsoft Office.
19. Strong teamwork, communication, and customer service skills.
20. Understand health and safety legislation.
21. Flexible to work any shift, including nights, holidays, and weekends.

Job Types

Full-time, Permanent

Why You Should Apply

• Opportunity to grow with a leading cannabis retailer.
• Potential for significant growth, experience, and learning.
• Unlimited bonus earning potential.

Additional Information

This job description covers principal duties; additional responsibilities may be assigned.

Only selected candidates will be contacted for an interview.

Licensing

Visit CannSell.ca to obtain your CannSell license.