Retail Shift Leader - East Village (SE Calgary)

Canna Cabana; Calgary; On-site; CAD 35,000 - 45,000; Part time

Job summary

Canna Cabana is seeking a Retail Shift Leader for their East Village location in SE Calgary. This part-time role involves supervising store operations, ensuring customer satisfaction, and achieving sales targets. Ideal candidates will possess strong communication skills and relevant retail experience, particularly in the cannabis industry. Join a growing brand with opportunities for advancement and unlimited bonus potential.

Benefits

Opportunity for growth

Unlimited bonus earning potential

Qualifications

• Minimum 2 years retail experience, cannabis industry preferred.
• Must have valid SellSafe and QCW licenses.

Responsibilities

• Assist store management in supervising daily operations.
• Oversee responsibilities of Store Manager in their absence.
• Achieve sales targets and store KPIs.

Skills

Communication

Teamwork

Customer Service

Time Management

Education

High School Diploma

College/CEGEP/Vocational Training

Job description

Retail Shift Leader - East Village (SE Calgary)

Join to apply for the Retail Shift Leader - East Village (SE Calgary) role at Canna Cabana

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are upheld to established standards
• Assist in staffing levels to meet business needs when requested
• Act as the sales and customer service leader in the absence of SM/ASM
• Greet and assist customers, modeling exemplary conduct
• Ensure adherence to company policies and relevant legislation
• Handle customer complaints and escalate as necessary
• Maintain health, safety, and security standards on shift
• Achieve sales targets and store KPIs
• Oversee inventory management and processes on shift
• Must have valid SellSafe and QCW licenses to work in a retail cannabis store
• High school diploma and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation
• Minimum 2 years retail experience, cannabis industry preferred
• Excellent time management and staff training skills
• Strong communication, teamwork, and customer service skills
• Understanding of health and safety legislation
• Flexible to work nights, holidays, weekends, and at different locations

Why You Should Apply

• Opportunity to work for a growing, globally recognized cannabis brand
• Potential for growth, experience, and learning
• Unlimited bonus earning potential

Additional points: The job description covers principal functions; additional duties may apply. Only selected applicants will be contacted for interviews. QCW/SellSafe licenses are mandatory; visit https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff to obtain licenses.

High Tide Inc. is a leading cannabis enterprise, the second-largest retailer globally by store count, with diversified operations across retail, e-commerce, accessories, and more. For more information, visit www.hightideinc.com.