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Retail Shift Leader - Deer Valley, SE Calgary

Canna Cabana

Calgary

On-site

CAD 30,000 - 50,000

Part time

30+ days ago

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Job summary

An innovative cannabis retail company is seeking a dedicated Retail Shift Leader to oversee daily operations and provide exceptional customer service. In this part-time role, you'll lead by example, ensuring that store standards are met while fostering a positive environment for both customers and staff. With significant growth opportunities and a focus on teamwork, this position is perfect for individuals looking to make a mark in the cannabis industry. Join a company poised for global recognition and enjoy the chance to grow your career in a dynamic environment.

Benefits

Growth Opportunities
Unlimited Bonus Earning Potential
Employee Discounts

Qualifications

  • Minimum 2 years of experience in retail, preferably in cannabis.
  • Must have valid SellSafe and QCW licenses.

Responsibilities

  • Assist in supervising daily store operations and staff.
  • Handle customer complaints and ensure service excellence.

Skills

Customer Service Skills
Sales Skills
Time Management
Team Leadership
Communication Skills
Troubleshooting Skills
Diplomacy
Office Administration

Education

High School Diploma
College/CEGEP/Vocational Training

Tools

Microsoft Office

Job description

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Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader/role model in the absence of SM/ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPI’s
  • Ensuring employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift
  • Must have valid SellSafe and QCW to work in a retail cannabis store
  • Completion of high school and college/CEGEP/vocational or technical training required
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work nights, holidays and weekends and different locations


Why You Should Apply

  • The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential


Additional points The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https//aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including

  • Bricks & Mortar Retail Canna Cabana is the largest cannabis retail chain in Canada, with 183 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
  • Retail Innovation Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
  • Consumption Accessories High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
  • E-commerce Platforms High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.


Brands High Tide’s industry-leading and consumer-facing brand roster includes Queen of Bud, Cabana Cannabis Co, Daily High Club, Vodka Glass, Puff Puff Pass, Dopezilla, Atomik, Hue, Evolution and more.

CBD High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Manufacturing

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Retail Shift Leader - Deer Valley, SE Calgary

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