Overview
Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Responsibilities
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
- Assist in the delivery of key personnel management when on shift and resolve customer service issues as needed.
- Provide guidance and instruction to all store associates as required.
- Ensure store conditions meet established standards consistently.
- Assist in maintaining adequate staffing levels upon request.
- Serve as the sales and customer service leader/role model in the absence of SM/ASM.
- Greet and assist customers professionally, setting an example for staff.
- Ensure all staff adhere to company policies and relevant legislation.
- Handle customer complaints appropriately and escalate when necessary.
- Ensure health, safety, and security regulations are followed and standards are met during shifts.
- Achieve sales targets and store KPIs.
- Encourage and monitor staff efforts to meet sales goals.
- Oversee inventory management and be accountable for inventory processes during shifts.
- Perform other duties as required.
Qualifications
- Must have or be able to quickly obtain CannaSell SK certification before starting.
- High school diploma and college, CEGEP, or vocational/technical training required.
- Demonstrated sales and service orientation.
- Provide a clean Criminal Background Check prior to start.
- Minimum 2 years retail experience, cannabis industry experience preferred.
- Excellent time management and prioritization skills.
- Ability to train and motivate staff effectively.
- Skills to monitor performance and lead by example.
- Flexible to work any shift based on business needs, including nights, holidays, weekends, and various locations.
- Basic office skills and proficiency in Microsoft Office suite.
- Strong teamwork, communication, customer service, and troubleshooting skills.
- Diplomatic, professional, and positive attitude.
- Understanding of health and safety legislation.
Job Types : Full-time, Permanent
Why You Should Apply :
- Opportunity to work for a growing company aiming to become a global cannabis brand.
- Significant growth, experience, and learning opportunities.
- Unlimited bonus earning potential.
Additional points : This job posting describes the principal functions and duties. Additional duties, responsibilities, and qualifications may apply.
We thank all applicants; only those selected for an interview will be contacted.
To get your CannaSell Licence, visit - https://stec.skillbuilder.co/catalog/cannasell-sk-responsible-cannabis-sales
About Us
High Tide Inc. is a leading community-grown, retail-focused cannabis enterprise, the second-largest globally by store count. Our operations include:
- Bricks & Mortar Retail: Over 200 locations across Canada, including Canna Cabana, the largest cannabis retail chain in Canada.
- Retail Innovation: Fastendr, a fully automated retail kiosk technology.
- Consumption Accessories: Leading e-commerce platforms like Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: Same as above.
- CBD: Brands like Nuleafnaturals.com, FABCBD.com, BlessedCBD.de, and UK sites.
- Wholesale Distribution: Solutions via Valiant.
- Licensing: Partnerships under the Famous Brandz name.
High Tide has been recognized as a top-growing company in Canada and among the fastest-growing industries globally. For more information, visit www.hightideinc.com.