Retail Service Coordinator

UniUni; Edmonton; On-site; CAD 42,000 - 43,000; Full time

Job summary

A logistics company in Edmonton is seeking a Supervisor to oversee daily shipping operations and ensure compliance with procedures. The ideal candidate will have experience in logistics, strong leadership skills, and the ability to support clients with technical integration. Benefits include medical insurance and a competitive salary in the range of $42,000 to $43,000 CAD.

Benefits

Dental and vision insurance

Paid time off

Management training program

Tuition reimbursement

Fitness reimbursement

Qualifications

• Experience in logistics or warehouse settings required; supervisory experience preferred.
• Strong organizational, time management, and multitasking skills.
• Attention to detail and problem-solving mindset.

Responsibilities

• Oversee daily retail shipping operations and ensure procedures are followed.
• Onboard and support clients with account setup and technical integration.
• Implement continuous improvement and identify operational bottlenecks.

Skills

Leadership and coaching abilities

Excellent communication skills

Problem-solving mindset

Organizational skills

Education

High school diploma

Post-secondary education in logistics, business, or operations

Tools

Microsoft Office

Job description

Who Are We?

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually across Canada, from coast to coast, and is rapidly expanding its footprint in the United States. Founded in 2019, UniUni is known for its tech-driven innovation and crowdsourced delivery model, providing fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we empower our employees with opportunities to achieve their professional goals. We value both lateral growth and vertical advancement, ensuring every role helps you develop your skills, broaden your expertise, and build a fulfilling career. We are looking for passionate professionals ready to work hard, embrace challenges, and enjoy being part of a dynamic, fun team.

Requirements

Responsibilities

• Oversee daily retail shipping operations and ensure procedures are followed
• Onboard and support clients with account setup and technical integration
• Resolve client inquiries and collaborate with customer service on claims/issues
• Lead and support team members to maintain performance and morale
• Implement continuous improvement and identify operational bottlenecks
• Ensure compliance with documentation, packing slips, and sortation processes
• Maintain a clean and safe work environment
  
  

Qualifications

• Experience in logistics or warehouse settings is required. Supervisory or lead-hand experience is a strong asset. Customer service or sales experience is preferred
• High school diploma required; post-secondary education in logistics, business, or operations is an asset
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and basic computer systems
• Strong organizational, time management, and multitasking skills
• Problem-solving mindset with attention to detail
  
  

Benefits

• Dental, Vision, Medical insurance, Vacation Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, Fitness Reimbursement, Tuition reimbursement
• Salary range: $42,000 to $43,000 CAD