Retail Sales & Technical Service Supervisor

Best Buy; Dartmouth; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation

Flexible schedules

Training programs & certifications

Job summary

Best Buy in Dartmouth, NS is seeking a Retail Sales & Technical Service Supervisor to lead the computer solutions and services desk. You will coach a small team, deliver expert product knowledge, and ensure outstanding customer experiences.

Join a fast-paced retail environment with opportunities for training, certifications, and career growth within Best Buy's Canada network. Competitive benefits and flexible schedules accompany this role.

Qualifications

• 1+ years’ experience leading a retail team of at least 3 associates.
• 2+ years’ of retail experience in a technical customer service or retail sales role.
• Enthusiasm to welcome and assist customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.
• A commitment to maintaining a safe and fun working environment.

Responsibilities

• Motivate and inspire your team to create an amazing customer experience.
• Coach and support your team on customer service, sales techniques and technical procedures.
• Provide information and expert advice on Best Buy products and services.
• Share passion for tech and product knowledge to inspire customers.
• Cultivate an inclusive team and learning culture.
• Work with the store leader to measure and improve sales and services.

Skills

Team leadership

Customer service

Retail experience

Enthusiasm for customers

Tools

None

Job description

You’ll love it here! We are hiring immediately for a retail sales & technical service supervisor, which we call a computing solutions & services team lead at Best Buy. In this role, you will lead, develop and support our computer solutions and services team and work together to create an amazing customer experience at the computer solutions services desk. Join us and grow your career with our retail team as a retail sales & technical service supervisor.

What you’ll do as a retail supervisor:

• Motivate and inspire your team to create an amazing customer experience
• Coach and support your team on customer service, sales techniques and technical procedures
• Provide information and expert advice on Best Buy products and services
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
• Cultivate an inclusive team and learning culture
• Work with the store leader to measure and improve sales and services

What we’re looking for:

• 1+ years’ experience leading a retail team of at least 3 associates
• 2+ years’ of retail experience in a technical customer service or retail sales associate role
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (assistant retail manager).

119 Gale Terrace, Bldg. 1K-4, Dartmouth, NS B3B 0C4

Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Let’s talk about what’s possible.