Retail Sales Team Member

Princess Auto Ltd.; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

Princess Auto Ltd. is seeking a dedicated Sales Team Member who is passionate about providing a unique shopping experience. In this role, you will engage customers, assist with product inquiries, and maintain store appearance while enjoying competitive compensation and benefits. Join a company voted as one of Canada’s Best Employers in 2025 and contribute to our fun and customer-focused team.

Benefits

Competitive salary

Company paid benefits

Annual profit sharing

Team Member store discount

Opportunity for advancement

Paid day to volunteer

Free parking

Qualifications

• Genuinely care about customers’ experience.
• Desire to learn about products.
• Handle interactions with diplomacy.

Responsibilities

• Engage customers in conversation to assist with inquiries.
• Help with merchandising products on the sales floor.
• Maintain a tidy store environment.

Skills

Customer care

Teamwork

Communication

Initiative

Job description

What makes us so great?

We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.

We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”. We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get.

You won’t find our unique combination of products and people anywhere else.

We're about to open our 58th Princess Auto store in Canada. If you're a team player and interested in the prospect of contributing to a whole new adventure, we'd love to have you on board!

So what’s this role all about?

As a Sales Team Member at Princess Auto, you will help create a fun, safe and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You will typically spend your day engaging customers in conversation and responding to their questions about our merchandise in person and over the phone. Your goal is to help them find products and solutions for their everyday problems, which turn their ideas into reality. You will also help with merchandising products and keeping the store tidy.

You’ll Fit In Great If You

• Genuinely care about our customers’ shopping experience
• Have the desire and ability to learn about our products and apply that knowledge to improve our customers’ experience
• Handle customer interactions with diplomacy and tact
• Take initiative and work well with minimal supervision
• Enjoy working with people
• Be respectful, upfront and act with integrity
• Value Teamwork, ownership, people, integrity and community.
  
  

What’s in it for you?

We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too.

Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side. With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career.

Ready to join us? Apply today – we’re ready to meet you!

Voted one of Canada’s Best Employers 2025 by Forbes

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.