Retail Sales Team Member

Princess Auto Ltd.; Kelowna; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Team Members to provide exceptional customer service in a vibrant retail environment. This role focuses on creating a unique shopping experience, engaging with customers, and assisting them in finding solutions to their everyday challenges. Join a company that values teamwork, collaboration, and personal growth, while enjoying a competitive compensation package and comprehensive benefits. With opportunities for advancement and a supportive culture, this position is perfect for those who thrive in a dynamic, customer-focused setting.

Benefits

Competitive Compensation

Company-funded benefits package

Vacation and Personal Care Time

Paid Community Day

Long-term disability coverage

Annual Profit Sharing Plan

Company Pension Plan

Discount at retail stores

Free parking

Training and professional development opportunities

Qualifications

• Ability to engage customers and respond to inquiries effectively.
• Willingness to learn about products to enhance customer experience.

Responsibilities

• Create a fun and safe shopping experience for customers.
• Engage customers in conversation and assist with product inquiries.

Skills

Customer Service

Communication Skills

Tact and Diplomacy

Initiative

Teamwork

Job description

Princess Auto is a private, Canadian-owned company employing over 3600 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through over 50 stores coast-to-coast, a National Call Centre, and our online store.

Our strength is in our people. In fact, we call our employees “Team Members”, and our managers “Leaders”. We all work together towards a common goal: to make Princess Auto a great place to work and shop.

Overview Of The Position

As a Sales Team Member at Princess Auto, you will help create a fun, safe and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You will typically spend your day engaging customers in conversation and responding to their questions about our merchandise in person and over the phone. Your goal is to help them find products and solutions for their everyday problems, which turn their ideas into reality. You will also help with merchandising products and keeping the store tidy.

To be successful in this role, you will need to:

• Genuinely care about our customers’ shopping experience
• Have the desire and ability to learn about our products and apply that knowledge to improve our customers’ experience
• Handle customer interactions with diplomacy and tact
• Take initiative and work well with minimal supervision
• Enjoy working with people
• Be respectful, upfront and act with integrity

What Our Unique And Fun World Can Offer You

At Princess Auto, we strive to be unique . . . in our product selection, our Team Members and in our Leadership. We share information. We value opinions and collaboration from all our people across the company, regardless of position or scope of responsibility and work as a collective team in a supportive environment. We strive to provide Royal Service, our high standard of serving not just our customers, but each other, and it is a philosophy we embrace and demonstrate every day. In addition, our Team Members receive:

• Competitive Compensation
• Company-funded, comprehensive benefits package
• Vacation and Personal Care Time
• Paid "My Community Day" (a day to volunteer, doing something meaningful to you!)
• Long-term disability coverage
• Annual Profit Sharing Plan
• Deferred Profit Sharing Plan
• Company Pension Plan
• Group RRSP, TFSA, RESP
• Maternity Leave top-up plan
• Discount at our retail stores
• Free parking
• Training and professional development opportunities
• Opportunities for advancement and relocation
• Uniform and safety shoe allowance

Voted one of Canada’s Best Employers 2025 by Forbes

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.