Retail Sales Team Member

Princess Auto Ltd.; Grande Prairie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Sales Team Member to enhance customer experience through engaging interactions and exceptional service. This role emphasizes teamwork and initiative, allowing you to contribute to a supportive environment while helping customers find solutions to their everyday needs. With a focus on collaboration and a unique culture, this position offers opportunities for personal growth and professional development. Join a company recognized as one of Canada’s Best Employers and be part of a team that values your contributions and encourages your success.

Benefits

Company-funded benefits package

Vacation and Personal Care Time

Paid Community Day

Long-term disability coverage

Annual Profit Sharing Plan

Deferred Profit Sharing Plan

Company Pension Plan

Group RRSP, TFSA, RESP

Maternity Leave top-up plan

Discount at retail stores

Qualifications

• Genuine care for customer experience is essential.
• Ability to learn about products to assist customers effectively.

Responsibilities

• Engage customers and assist with product inquiries.
• Maintain store tidiness and assist with merchandising.

Skills

Customer Service

Communication Skills

Problem Solving

Team Collaboration

Initiative

Education

High School Diploma

Job description

Princess Auto is a private, Canadian-owned company employing over 3600 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through over 50 stores coast-to-coast, a National Call Centre, and our online store.

Our strength is in our people. In fact, we call our employees “Team Members”, and our managers “Leaders”. We all work together towards a common goal: to make Princess Auto a great place to work and shop.

Overview of the Position

As a Sales Team Member at Princess Auto, you will help create a fun, safe, and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You will typically spend your day engaging customers in conversation and responding to their questions about our merchandise in person and over the phone. Your goal is to help them find products and solutions for their everyday problems, turning their ideas into reality. You will also assist with merchandising products and keeping the store tidy.

To be successful in this role, you will need to:

• Genuinely care about our customers’ shopping experience
• Have the desire and ability to learn about our products and apply that knowledge to improve our customers’ experience
• Handle customer interactions with diplomacy and tact
• Take initiative and work well with minimal supervision
• Enjoy working with people
• Be respectful, upfront, and act with integrity

What Our Unique And Fun World Can Offer You

At Princess Auto, we strive to be unique — in our product selection, our Team Members, and our Leadership. We share information, value opinions, and encourage collaboration across all levels. We work as a collective team in a supportive environment. We aim to provide Royal Service — serving not just our customers but each other — a philosophy we embrace daily. Additionally, our Team Members receive:

• Competitive Compensation
• Company-funded, comprehensive benefits package
• Vacation and Personal Care Time
• Paid "My Community Day" — a day to volunteer doing something meaningful to you!
• Long-term disability coverage
• Annual Profit Sharing Plan
• Deferred Profit Sharing Plan
• Company Pension Plan
• Group RRSP, TFSA, RESP
• Maternity Leave top-up plan
• Discount at our retail stores
• Free parking
• Training and professional development opportunities
• Opportunities for advancement and relocation
• Uniform and safety shoe allowance

Recognition

Voted one of Canada’s Best Employers 2025 by Forbes.

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the provided support considers individual accessibility needs.