Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.
Description
Location: Cornwall, ON
Shift: 21.25h/week - Variable shift hours, flexibility needed
Pay-rate: $20.93 per hour
The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory/equipment to ensure continuous operation.
Responsibilities
- Enter billing and shipping data and reconcile Chain of Signature (COS) documents.
- Prepare, collect, track, and store courier documentation.
- Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness.
- Prepare the Red Bin to be sent to the Hub in the evening.
- Complete administrative functions.
- Track 407 transponder usage logs to ensure all transponders are returned.
- Prepare reports for managers to ensure accuracy.
- Test and maintain an inventory of replacement batteries for handheld package scanners and replace consumed batteries.
- Send malfunctioning scanners for repair to external repair vendor.
- Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors.
Education
Experience
3 months experience working with computers/technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers.
Skills
- Operations Procedures
- Document Management
- Computer Operations Standards and Procedures
Posting Details
Location: 193 - Cornwall
Working Conditions: Retail Center Environment
Posting Number: 66728