Retail Sales & Operations Manager (Hybrid Opportunity)

09 Irving Oil Limited; Moncton; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the energy sector is seeking a Retail Sales & Operations Manager to oversee territory profit and loss, manage customer relationships, and ensure operational excellence. This role offers a hybrid work model, competitive compensation, and numerous benefits including wellness support and paid vacation.

Benefits

Competitive Compensation including annual bonus plan

Hybrid Work Model

Flexible Benefits Plan

Paid Vacation

Wellness Support

Community volunteer opportunities

Qualifications

• 5-10 years of experience in relationship/account management within the energy sector.
• Strong financial acumen and experience managing profit and loss.
• Track record of delivering and exceeding objectives/targets.

Responsibilities

• Manage territory profit and loss statement including sales volume, margin, and overall expense management.
• Meet or exceed business line KPIs (i.e., same store sales).
• Develop and maintain strong relationships with customers.

Skills

Financial acumen

Customer focus

Relationship management

Job description

As a Retail Sales & Operations Manager, you will be responsible for managing territory profit and loss statements, sales volume, margin, and overall expense management for our retail market. Your success will be measured by providing day to day operational support to our existing dealer and joint venture network as well as developing strong customer relationships.

Please note : Travel will be required within your territory and the territory for this position is Southeastern New Brunswick and Prince Edward Island.

What We Offer :

• Work Environment – Work in our beautiful office building
• Hybrid Work Model – Allows for a blend of in-office and work-from-home days
• Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowanceif working out of Home Office
• Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
• Paid Vacation – Plus an annual option to purchase additional vacation, too
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24 / 7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities :

• Manage territory profit and loss statement including sales volume, margin, and overall expense management.
• Meet or exceed business line KPI’s (i.e., same store sales)
• Ensure all sites in assigned territory are meeting or exceeding defined operational excellence standards.
• Prepare business cases and negotiate renewals of existing dealer contracts.
• Develop annual volume budget for existing sites located in assigned territory.
• Develop, implement, and maintain 5-year business / market plans for assigned territory.
• Support sales in meeting growth targets for the business through the acquisition of new dealer accounts
• Develop and maintain strong relationships with our customers, both Dealer and Joint Venture partners, by providing day to day operational support, communicating sales initiatives and programs and proactively collaborating on developing and executing growth plans.
• Ensure repairs and maintenance work at sites is completed on time and on budget.
• Ensure PCI Compliance at all locations within the assigned region.

Your Skills :

• Strong financial acumen and experience managing profit and loss.
• Customer focused with strong relationship management skills.
• Track record of delivering and exceeding objectives / targets

Your Experience :

• 5-10 years of experience with relationship management and / or account management within the energy sector