Retail Sales Manager: Drive Growth & Customer Impact

Savers | Value Village; Toronto; On-site; CAD 52,000 - 63,000; Full time

Job summary

Savers | Value Village in Toronto is seeking a Retail Sales Manager to oversee day-to-day sales floor operations, drive performance, and ensure excellent customer and donor experiences. The role requires leadership across supervisory staff, scheduling, and training, with a focus on achieving financial targets and maintaining store standards.

The position offers a comprehensive onboarding program, opportunities for growth, and benefits related to health and retirement savings.

Qualifications

• High School diploma; post-secondary degree preferred.
• Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.
• Ability to communicate well in written and verbal form.

Responsibilities

• Manage day-to-day sales floor operations and ensure fast, friendly service at checkout.
• Oversee staff scheduling, recruitment, and training.
• Guide store performance toward financial targets and key metrics.
• Lead, coach, and develop supervisors and team members.
• Maintain safety, loss prevention, and cash controls.
• Foster a positive, customer‑donor experience on the floor and at donation points.

Skills

Leadership

Communication

Analytical skills

Salesfloor supervision

Education

High School diploma

Job description

Savers | Value Village in Toronto is seeking a Retail Sales Manager to oversee day-to-day sales floor operations, drive performance, and ensure excellent customer and donor experiences. The role requires leadership across supervisory staff, scheduling, and training, with a focus on achieving financial targets and maintaining store standards.

The position offers a comprehensive onboarding program, opportunities for growth, and benefits related to health and retirement savings.