retail sales manager

Government of Canada; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A government agency in Toronto seeks an experienced associate to manage customer service and merchandise sales. The role requires a secondary school graduation certificate and up to two years of experience. Responsibilities include supervising staff, resolving issues, and organizing inventory. This is an on-site position with no remote work options.

Qualifications

• Experience of 1 year to less than 2 years.

Responsibilities

• Resolve customer requests, complaints, and supply shortages.
• Sell merchandise and prepare sales reports.
• Order merchandise and manage schedules.
• Supervise and coordinate activities of workers.

Skills

Client focus

Organized

Team player

Accurate

Reliability

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Order merchandise
• Establish work schedules
• Authorize return of merchandise
• Assign sales workers to duties
• Supervise and co-ordinate activities of workers
• Organize and maintain inventory

Additional information Personal suitability

• Client focus
• Organized
• Team player
• Accurate
• Reliability