Retail Sales Manager

Showcase - Home of the Hottest Trends; San Juan de Terranova; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to elevate the in-store experience and drive sales success. In this role, you will lead a passionate team, focusing on delivering exceptional customer service while achieving sales targets. Your ability to coach and inspire will be key in creating a fun and energetic environment, where every team member contributes to the store's success. If you thrive in a fast-paced retail setting and are excited about the latest trends, this opportunity is perfect for you to shine and make a real impact.

Qualifications

• 2+ years in retail supervisory or management roles.
• Proven sales target achievement and team leadership.

Responsibilities

• Lead and inspire the sales team to exceed targets.
• Ensure exceptional in-store customer experiences.
• Maintain high standards of visual merchandising.

Skills

Sales Management

Coaching

Customer Service

Communication

Time Management

Job description

Sales Manager

As a Showcase Sales Manager, you will support your Store Manager in contributing to your store’s success by leading with an unwavering focus on delivering a fun and unique guest experience. You will be accountable for maximizing sales potential by coaching associates' behaviours on the sales floor, setting expectations, and ensuring execution. A focused attention to detail in store operations and preservation of Showcase’s policies and procedures.

As we continue our growth, we are looking for people who will provide a fun and unique guest experience by demonstrating and selling the hottest trending products in retail. You will be asked to maximize the sales of the store by achieving and surpassing personal productivity goals while being a part of an exciting and highly energetic team environment.

Looking For

Days, evenings, and weekends

Qualifications

• 2+ years of experience in a retail supervisory or management role.
• Proven track record of achieving sales targets and leading high-performing teams.
• Strong communication, coaching, and customer service skills.
• Energetic, adaptable, and excited by a fast-paced, ever-changing environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Key Responsibilities

• Lead, coach, and inspire the sales team to achieve and exceed individual and store sales targets.
• Deliver an exceptional in-store experience that aligns with Showcase’s brand, values, and customer expectations.
• Ensure high levels of customer satisfaction by being knowledgeable about all current and upcoming trending products.
• Support the Store Manager in daily operations, team development, and overall store performance.
• Maintain high visual merchandising standards and ensure all displays follow company guidelines.
• Oversee inventory accuracy, product replenishment, and team product knowledge training.
• Drive KPI performance through effective planning, execution, and team communication.
• Ensure operational excellence, including opening/closing procedures, scheduling, and staff accountability.
• Maintain strong personal performance while supporting the success of the broader team.
• Work effectively both independently and in a team environment.
• Contribute to a positive, inclusive, and trend-driven work culture.
• Demonstrate strong time management skills and the ability to prioritize in a fast-paced setting.
• Act as a brand ambassador by staying informed and enthusiastic about the latest trends and products.